State Farm® Insurance Agent Rayna Toyama
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Guava Jilly
March 9, 2026
"Rayna and all staff are so friendly, helpful, patient, and easy to work with! They are prompt with their communication, look out for potential savings, and genuinely care about their customers and community. They treat you like family, so you know they always have your back."
"Thank you so much for your kind words! We’re thrilled to hear that our team made your experience so positive. We truly believe in treating our customers like family and are glad that came through in our service. Your support means a lot to us!"
Nina Cabal
March 7, 2026
"I always have good customer experience with Rayna and with her team especially with Jesse. I was so worried that I can’t get a car insurance when I’m purchasing the car right there and then . Jesse made the transaction seamlessly and able to drive the car with confident that my car is insured same day I pick it up. Thank you so much !!"
"Mahalo for sharing your positive experience with our agency. Jesse is efficient, knowledgeable, and always there to help! "
Melissa Andaya
February 19, 2026
"Excellent service with all representatives. Quick service and friendly!"
"Thank you so much for your kind words! We're delighted to hear that our team provided quick and friendly service. We appreciate your support and look forward to serving you again!"
Chanda Jha
February 10, 2026
"Professional, responsive, and extremely helpful. Made the insurance process easy to understand and handled everything efficiently. Highly recommended!"
"Thank you very much for your kind words and recommendation. We are delighted to hear that our team was able to make the insurance process clear and efficient for you."
Marcie Waki
February 3, 2026
"I worked with Kaitlyn, and she is fast and fair with quotes. She is also very efficient with getting you set up with a policy within a day. I've been with this State Farm branch for years and recently added on another insurance. Highly recommended!"
"Mahalo for your kind words and for being a loyal customer! We're thrilled that Kaitlyn was able to provide you with efficient service. Your recommendation means a lot to us!"
Britani Reese
January 7, 2026
"Sometimes life gets busy and we constantly put things off, because the tasks are deemed daunting or time consuming. Restructuring my finances has been evading the check of completion on my to do list since before, forever. I begrudgingly reached out to Rayna at her State Farm office for guidance and assistance to finally finish my tasks. She returned my call the same day and immediately got things rolling. She outlined the best path forward to get all of those boxes checked, took note of what her roles would be, and sent me on my way with my to do list. The sense of relief she gave me after that call was a breath of fresh air. Her knowledge of the business and ability to help walk me through everything to get the job done made each task extremely manageable. Throughout the entire process she was friendly, relatable, and extremely efficient. I honestly felt as though I was her only client just based on our email correspondence. Rayna committed to ensure the completion of all my requests and I really appreciate the level of service she provided. I have not always been a huge fan of State Farm overall, however they are beyond lucky to have Rayna as part of their brand. I would highly recommend her to anyone with finance or insurance needs. Thank you Rayna!"
"Mahalo for the wonderful review! It’s a pleasure to work with you. You made my job easy due to your efficiency in getting the information that I needed to complete the task at hand. "
LauraLu W
August 18, 2025
"Just switched from All Sxxxx (you know) and although I had good service, Statefarm gave me the same and more coverage for about 30% less. Statefarm is in my community as well so wanting to support them!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We're happy to be conveniently located within the community."
Christopher Hartje
April 24, 2025
"They were amazing solved all my motorcycle problems in hawaii"
"Mahalo for the excellent review and the opportunity to assist you with your insurance needs. "
Joseph Pagan
September 23, 2024
"Excellent service!!!!!! Very courteous, friendly and helpful."
"We appreciate your trust in State Farm Insurance and our office. "
Melissa
September 16, 2024
"Rayna's office is always very helpful and very fast with their service."
"Mahalo for sharing your experience and for the opportunity to assist you for many years. "
Kevin Wong
August 21, 2024
"Excellent service and very helpful in getting changes to our policy. everything was done quick and easy and didn't need to travel to the office."
"Mahalo for the positive review! We're always here to help! "
Mike Lundwall
August 13, 2024
"Rayna Toyama and her team at State Farm were absolutely amazing to work with! They went above and beyond to take care of us, making the entire process smooth and stress-free. The office is professional, friendly, and truly dedicated to their clients. Highly recommend!"
"Mahalo for sharing the experience you have had with our agency. We appreciate your trust in State Farm and our agency."
Zachary Sivavec
August 1, 2024
"Great insurance agency in west Oahu. Kaitlyn was very attentive and quick to respond to our needs."
"Mahalo for sharing the experience you have had with our Agency. Kaitlyn is a valued member of our team!"
Brian Abarca
July 30, 2024
"Great help and fast on looking up my documents I needed."
"Mahalo Brian for your positive review! We enjoy working with you and your 'ohana!"
Kate A
June 6, 2024
"The office of Rayna Toyama has been the best auto insurance provider and most especially Kaitlyn who’s been our agent has been greatly knowledgeable, patient, and helpful. I’d shoot her an email or text or even call with my insurance needs and she’s there to help right away. From transferring auto insurance and now to home insurance. Excellent customer service Kaitlyn! Thank you!"
"Mahalo for recognizing Kaitlyn for her excellent service, she is truly an important part of our agency! Mahalo for the opportunity to assist you with your Auto and Home Insurnace. We look forward to working with you for years to come."
Jennell Garma
June 4, 2024
"Super fast, easy, and great service!"
"Mahalo for the complements and the opportunity to serve you!"
Gary Matsuda
June 1, 2024
"First, needed tow for my car. Couple days later, my truck got rear ended. Both times State Farm "talked" me through the process of filing claims! Just bought a new car & State Farm office got insurance coverage for me within an hour so i could drive the new car home. All State Farm members, both local & mainland reps, were so helpful in stressful situations. Highly recommend doing business w/ State Farm!!"
"I'm pleased to hear that we were able to assist you with the towing of your vehicle as well as your claim. We're fortunate to have a local team here in Hawai'i as well as our mainland partners to assist. We appreciate your loyalty to State Farm over the years. "
Rachelle Amparo
May 30, 2024
"Rayna and her team are always looking out for our family. Excellent Service!!"
"Mahalo for sharing the experience you've had with our agency. I truly appreciate your trust in State Farm as well as our agency. "
Michael Forthofer
April 20, 2024
"This office is always helpful with answering my questions. Everyone I’ve spoken to has great energy and are happy to help."
"Michael, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor! - Rayna Toyama - State Farm Insurance Agent"
Victoria Kerfoot
April 12, 2024
"Thank you Jesse for your expertise and patience. I'm so glad to switch my car insurance over to State Farm. Thank you Rayna, for being my home owner insurance in many years. Now I have bundle and save more money. I certainly appreciate you and your company. Mahalo nui."
"Mahalo for the positive review and for the opportunity to insure your cars and home. We appreciate your trust in State Farm and our agency."
Kenny Donios
January 20, 2024
"Kaitlyn was very helpful in answering my questions and got back to me when I posed a difficult question. All of my concerns were handled professionally and in a timely manner by Kaitlyn and my insurance needs were met by State Farm, Rayna Toyama and Kaitlyn."
"Mahalo for the opportunity to assist you with your insurance needs. Mahalo for recognizing Kaitlyn for her excellent service. We look forward to working with you and your family!"
Jesse Oguma
December 4, 2023
"Very happy with the services provided by Rayna's company. Kaitlyn and Jesse are great! They are quick, efficient, accurate, and sooo easy to work with! I am very happy to refer them to anyone needing insurance services."
"Mahalo for recognizing Kaitlyn and Jesse for their service. I'm proud to have them on our team. I appreciate your trust in State Farm and our Agency for your insurance and financial needs. "
Jacqueline Barfield
October 16, 2023
"My experience with the staff at Kapolei State Farm Office is exceptionally great. It is very quick and easy to get a hold of staff whenever I need to. I actually get to speak to a live person and not just a recorded message. I have had excellent service in resolving any issues I encounter. Staff is very polite and patient with me even when they have to repeat themselves because I just didn’t get it. They are an awesome crew and I highly recommend their services to anyone looking for an insurance agency."
"Yes, we're located in Kapolei and here to serve you locally. You can always call, text or stop in for immediate assistance. Take care!"
Cody Lasconia
September 21, 2023
"Reyna is amazing gives the best insurance making sure you are covered in all aspects defiantly refer her."
"Thank you Cody for the positive review. It has been a pleasure working with you over the years with your insurance and financial needs."
Valanie Potter
September 19, 2023
"The office of Rayna Toyama including Kaitlyn and Jesse are SO HELPFUL. Service is always convenient and fast. They are available to help everytime I have a question - I know I'm in Good Hands. Thanks For EVERYTHING!!!!"
"Mahalo for recognizing Kaitlyn and Jesse for their service. They're a valuable part of our team and I'm grateful for them. Happy that we're able to assist you with all your insurance needs after all these years."